Seeing eye dog turned away from two Walmarts on he same day

[Catherine]

The driver should have had no tip at all. Tipping is a bit of a weird issue here. No one uses cash anymore. We use credit or debit cards. The machines present a tip option automatically. I have to deliberately decline it. If I am picking up a slice of pizza why would I tip. They have just put the pizza in the bag and handed it to me.
We are expected to tip for everything. Good service is no longer the issue. I tipped for a haircut so bad it made me cry.
If she gave the Uber driver no tip, she could get bad marks as a customer and maybe no drivers would pick her up.
I think our system is a little off.

Walmart is doing the minimum to prevent bad publicity. They are not really addressing the issue. They are not teaching their staff to respect service dogs.
This was an actually seeing eye dog. Their harnesses are distinctive and not easy to fake. The girl was also blind. She clearly wasn't faking.