Uber driver refuses blind woman with a guide dog

[Catherine]

Some of our taxis and some of our Uber drivers refuse to take dogs or any other animals. Refusing a service dog is more serious. 
I think Uber needs to get on this and set some serious policies for its drivers. They need to have standards that they follow or they should not be allowed to be Uber drivers.

There are strict accessibility laws and anti-discrimination laws. I sit through a presentation regularly for my job and the same presentation as a volunteer at the animal shelter(it is an online presentation). It explains carefully why we do not discriminate  against people with disabilities and how we must accommodate them and any service animals they might have.  Perhaps this presentation should be mandatory for Uber drivers.

I am still waiting to hear a better response from Uber.